Resolved Question
How long should you wait for payment on ebay for something i've sold, before giving someone else a 2nd chance?
Ive sold a dvd boxset on ebay, but im still waiting on payment. I have sent invoice via ebay but that was almost 2 days ago. How long should i wait before giving someone else a second chance?
Best Answer - Chosen by Asker
What was did YOU say about being paid?
Paypal instant payment?
Must be paid within 2-3-7 days?
I wait seven days, send another invoice as a reminder and wait another three days.After that it is a fair game, to relist, or back up bidder if you have one.
Always give the buyer a fair chance, customers are hard to come by these days.
Personally, I do not leave neg. feedbacks (one will get you one back for sure)
Paypal instant payment?
Must be paid within 2-3-7 days?
I wait seven days, send another invoice as a reminder and wait another three days.After that it is a fair game, to relist, or back up bidder if you have one.
Always give the buyer a fair chance, customers are hard to come by these days.
Personally, I do not leave neg. feedbacks (one will get you one back for sure)
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Other Answers (4)
- How long did you specify in your listing? Did you require immediate payment?
If not, the general rule is 7 days. Why? Because that's how long you have to wait in order to open a case in the Resolution Center. On the 8th day, you may go here: http://resolutioncenter.ebay.com/ and open an Unpaid Item Case. IF the buyer does NOT respond, you may close the case and issue a strike 7 days afterwards. When you open a case, eBay sends a reminder to the buyer saying that a case has been opened and that their payment is expected. In my experience, most buyers pay within a few days of that. Should the buyer pay, you BOTH agree to cancel the transactions, OR they do not respond-you can close the case and offer a Second Chance.
I know it seems like a LONG time to wait and a lot to do, BUT remember, if you do not open a case/close it and the buyer ends up paying AFTER you've sold it to another memeber, YOU can be reported for Seller Non-Performance. You MUST file the correct reports. - Well its frustrating waiting for slow payers without any communication.
Technically we have to wait 7 or 8 days to file a complaint. Its rather annoying and who follows it. If you want them to get a warning and gety our frees instated then yup.
But if you have statedon your page you want payment within a certain amount of time..its only fair they should pay within that time or at least arrange another time.
BUyers can be frustratring bbut hey they are our ebay monies.
If you have stated that you like payment within 3 days and its 5 offer a second chance:) - Did you state when payment must be made?
If not, leave it a week, then email the buyer requesting payment and if it's not received by x date then you will sell the item to second chance offer.
All about communication. - you should ask paypal there is a link to there web site on ebay
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